Head of ANZ
Driving revenue and team performance in Qualtrics ANZ
PLEASE TREAT AS STRICTLY CONFIDENTIAL
About Qualtrics
The Leader in Experience Management
Qualtrics is a cloud-based experience management platform designed for creating, distributing, and analyzing online surveys and data. It is used to measure customer, employee, product, and brand experiences through advanced, customizable tools.
It is widely adopted for academic research, market insights, and organizational feedback.
Stay Ahead of Market Shifts
Turn disconnected data into the clear, predictive insights you need to make confident decisions, before competitors seize the moment.
On-time insights you can trust
Move at market speed without sacrificing rigor. Qualtrics unifies all your research in one intelligent platform that delivers trusted insights before opportunities pass.
Validate hypothesis in days not months
Get answers before you commit. Synthetic audiences based on research-grade LLMs validate strategies in hours—test direction, messaging, and creative before launch.
Derisk every product decision
Test concepts, optimize features, and validate pricing with real market feedback—all before production starts.
Drive Action at Scale
Intelligent Automation
Spot high-friction issues and build on quick wins. Automate responses with Experience Agents and route complex cases to the right teams.
Connected Emplotees
An engaged frontline makes happy customers. Utilize employee insights and action plans that retain talent and boost business outcomes.
Trusted Expertise
Decades of experience management know-how—frameworks, benchmarks, and playbooks—come built-in so you can level up faster.
Key Facts
Headquarters
Co-headquartered in Seattle, Washington, and Provo, Utah.
Financial
More than $14.5B in annual sales, clientele of 19,000+ global organizations.
Founded
2002
Global Recognition
Experience Management (XM): Creating and defining the category of managing customer, employee, product, and brand experiences.
Powerful Survey & Research Tools: Known for advanced, highly customizable survey software, widely used in academia and enterprise market research.
AI-Powered Insights (XM/OS): Using data analytics and AI to turn feedback into actionable insights, including Conversational Analytics.
A system trusted by global enterprises, healthcare systems, and governments, Qualtrics brings signals together across every touchpoint and turns them into clear direction to change outcomes for the better
Why Qualtrics?
Qualtrics create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
THE OPPORTUNITY
Head of ANZ
Our Sales team is a group of highly driven individuals dedicated to closing experience gaps. Our SaaS platform is used to help some of the largest organizations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use. As the Managing Director based in Sydney in charge of ANZ, you will manage the sales organization across Australia and New Zealand, helping them grow a book of business and close deals. This leader will transform our sales results across the region and enable us to continue to grow.
What Success Looks Like
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Takes initiative to drive growth in the business both directly and indirectly through partners
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Understands accountability, holding both yourself and the team accountable for delivering enduring positive outcomes
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Understands the expected outcome, gets the context, and then works entrepreneurially to get it done
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Communicates effectively to create trust with teams, motivating them to perform with confidence in your leadership and guidance
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Ability to open doors for your teams to potential clients through your strong professional network
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Strong negotiation skills
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Ability to sell a complex platform: Qualtrics Experience Management platform to large, strategic accounts
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Shows great business acumen with a keen understanding of the key markets and growth levers
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Shows sound judgment in both business and people matters and demonstrate decisiveness in decision making
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Ability to collaborate with cross-functional teams effectively to deliver positive results
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Ability to listen, coach, and grow individuals
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Strong track record of exceeding quota
How You'll Grow
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Executive-Level Career Planning: Your growth is intentional and deliberate, supported by a formal, structured promotion process and Career Action Planning with your Executive APJ lead.
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Strategic Risk and Cross-Functional Leadership: Work in a culture where strategic risks are encouraged and complex, cross-functional problems (e.g., in retail, government, healthcare) are solved together, fostering continuous executive-level learning.
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Scale and Visibility: Your mandate to Lead the Strategy in ANZ for the Experience Management (XM) category provides unparalleled scale and executive visibility, serving as your fastest growth lever for your influence and development.
Ideal Profile
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A validated winner that has led teams to breakthrough results
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At least 7+ years of individual SaaS sales experience in the ANZ region
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At least 5+ years managing a SaaS sales team in the ANZ region
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Ability to travel up to 30%
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Experience using MEDDIC sales processes
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Experience using Salesforce.com and measuring system compliance
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Experience in exceeding quarterly team quotas through metric-based skill development and internal team management
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Experience working on complex contract negotiations
What You Should Know About This Team
Our sales team based across ANZ has grown to respond to strong client demand for the Qualtrics Platform. This growth has resulted in the need for an exceptional leader with a track record of attracting and developing strong talent.
Our team is a group of highly driven individuals who are intelligent, organized, and dedicated. We work together to accomplish and surpass quarterly and annual objectives. We are a goal-oriented team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success.
Our Team’s Favourite Perks and Benefits
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Salary + Uncapped Commissions and Accelerators
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100% Performance based promotions -- not politics or tenure
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Quarterly team activities, and lots of Qualtrics swag
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The annual Qualtrics Experience Bonus is an $1800 USD bonus that can be used for an experience of your choosing. Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer, meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
MEET YOUR HIRING MANAGER
Raen Lim
Managing Director, Asia & Japan — Qualtrics
Raen Lim is the Managing Director for Asia Pacific & Japan at Qualtrics, where she leads the region’s growth and go-to-market strategy. She brings over 20 years of experience in enterprise technology, having held senior leadership roles at Splunk, Oracle, and Salesforce, where she built and scaled high-performing teams across APAC.
Her leadership style is grounded in building strong, inclusive cultures and developing people for the long term. She places a great emphasis on empathy, team engagement, and coaching leaders to grow and succeed over time. At the same time, she is highly customer-centric and execution-focused, with a clear expectation of discipline and accountability in driving business outcomes.
Raen looks for leaders who can balance performance with culture - those who can deliver results while building teams that are engaged, resilient, and set up for sustainable success.
YOUR TRUSTED PARTNER
Alice An
Navigating Career Success With Alice
As your dedicated search consultant, Alice is here to support you throughout every step of this process. With deep expertise in identifying and placing top leadership talent across APAC, her approach is rooted in understanding not just the role, but the unique culture, growth ambitions, and leadership dynamics of the organizations she works with.
She believes in building genuine connections with candidates, and providing insights that go beyond the job description to help you make informed decisions about your next leadership opportunity. Her goal is to ensure a smooth, transparent process where your aspirations align with the impact you’ll make in this role.
She looks forward to being your trusted partner as we explore this exciting opportunity together.
About TechFuture Executive Search
TechFuture Search is a specialized, boutique executive search firm focused on recruiting senior-level leaders for technology companies in sectors like AI, Cloud, Fintech, and Cybersecurity. We utilize a retained, proactive, and consultative approach to identify both active and passive talent, aiming for long-term leadership fit to drive company growth and transformation.
DISCLAIMER: This document has been created by TechFuture to reflect Recorded Future’s leadership opportunity. While we’ve made every effort to ensure accuracy, the content is for informational purposes only and may be subject to change. TechFuture is responsible for the content, and our role is to provide guidance and support throughout the interview process. If you spot any errors, please let us know - we appreciate your feedback.